How will you proceed with the card payments on the internet through 3D Secure?

1. Starting with 2 March 2020,  3D Secure payments made online with:

  • your card will be authorized simpler and faster with Mobile Banking or Mobile Token applications (for active Online Banking service) if you are a private individual or

  • Business Mobile/ Mobile Token* (for active Business Net service), if you are a legal entity.

*In case you are a legal entity, the application must be installed on the same mobile phone number that you currently receive the 3D Secure password.

How do you perform 3D Secure online payments when you are using the UniCredit Bank card?

  • if you have the option "push notification" on the phone, you will receive a message with the payment details and you will be directed to the application to authorize the transaction using the application's PIN code, fingerprint scanning or facial features, according to your mobile phone settings;

  • if you do not have the option "push notification", you will log in the application, where you will authorize the transaction using the application's PIN code, fingerprint scanning or facial features according to your mobile phone settings.

In the tutorials below you can see how you can authorize online card payments using the new method:

 

For Private Individuals:

 

 

For Legal Entities: 

 

2. If you do not have the applications Mobile Banking or Mobile Token (related to the active Online Banking service) for individuals or Business Mobile or Mobile Token* activated (related to the active Business Net service) for the legal entities:

        1. Until October 13, inclusive, you will authorize the payment as before, by entering the 3D Secure password (which you will receive by SMS at the mobile phone number registered with the Bank). Steps of online payments through 3D Secure Service using 3D Secure password:

       

Choose the products and checkout

 

Enter the card info

 

Receive the 3D Secure password by SMS 

(the code is available for 10 min; in case it expires, you’ll have to redo the payment)

Enter the 3D Secure Password 

to approve and end the online transaction

 

 

        2. Starting with October 14, 2020, you will authorize online payments by entering a static password and, additionally, you will enter the 3D Secure password (which you will receive by SMS at the phone number registered with the Bank). You can change the static password as following:

  • at the online payment with the business card in the transaction authorization page, by entering the static password (initial*/set by you) and by entering and reconfirming the new static password in the dedicated fields or

  • at any ATM from UniCredit Bank ATMs network (option Set/Change the static password) or

  • contact the Info Center Service available 24h/7 at *2020 (regular fee in Telekom Romania, Vodafone, Orange, RCS&RDS mobile networks) or +40 21 200.20.20 (regular fee in Telekom Romania landline network)

* The initial static password must be changed at the first payment, if you have not already modified it, by one of the methods mentioned above.

 

In the tutorial below you can see how you can authorize online card payments by entering the 3D Secure password and the new static password: 

 

What happens after several unsuccessful attempts to authorize online payment transactions through 3D Secure?
What happens in case of non 3D Secure online payments?
Good to know!
Rules and usage conditions of the 3D Secure Service

Thank you for your trust and be assured that we’ll continue supporting your access to high standard products and services, in competitive conditions.

UniCredit Team

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