We offer you multiple ways in which you can get in contact with us.

If you wish to contact us regarding an issue or simply for an information, you can opt for one of the categories listed below:


(regular fee in Telekom Romania landline) or *2020 (regular fee in Telekom Romania, Orange, RCS&RDS, and Vodafone mobile networks).


+40 21 200 2022

Our Customer Service department (by telephone) is available for the following services:

Private Individuals - support:
  • Set and change debit / credit card PIN - service available NON-STOP (by robot)
  • Debit card and Meal card balance information - service available NON-STOP (by robot)
  • Information about credit card limits and reimbursement amounts - service available NON-STOP (by robot)
  • Information about UCFIN credit card loyalty points and the possibility of redeeming them - service available NON-STOP (by robot)
  • Blocking payment instruments (card, access to Online Banking, Mobile Banking) - service available NON-STOP
  • Information about bank products and services and ATM network  - NonStop Banking
  • Support on using bank products (account, card, Online Banking and Mobile Banking) - service available NON-STOP
Corporate - support for:
  • Using the BusinessNet application - available NON-STOP
  • Using POS devices and payment devices - Moday-Sunday, between 7:00 and 22:00
  • Blocking payment instruments - available NON-STOP


For us your opinion is very important, please write your feedback or suggestions in the form below.

Bank identification data


UniCredit Bank SA: company administered in a two-tier system

Headquarters: Bd. Expozitiei Nr.1F, Sect 1, Bucuresti, Cod Postal 012101, Romania.

Trade Register: J40/7706/1991

Paid-up share capital: 455.219.478,30 RON

Banking Register : RB-PJR-40-011/18.02.1999

ANSPDCP: nr.10964, cod unic de inregistrare 361536




Spinning wheel animation


UniCredit Logo