Cookie policy

Effective Date: May 25, 2018

Our cookie policy shows the types of cookies and similar technologies for tracking that we and our partners apply when you visit or use website ( "Site)".

Our cookie policy is part of the Privacy Policy regarding personal data processing

What is a cookie?

A cookie is a small file (often text type) stored on your computer or device once you visit the UniCredit Bank website. Cookies are installed through a browser-based browser (like Internet Explorer, Chrome) and are completely "passive" (do not include software, viruses or spyware, and can not access information on the user's hard disk ).

A cookie consists of two parts: the name and the content or the value of a cookie. The duration of a cookie is technically determined by the webserver that sent the cookie, which can access it again when the user returns to the website that is associated with that webserver.

Cookies are considered the standard for most current browsers and are widely used to make it possible to provide online services and increase their efficiency, as well as to provide information to your service providers about your experiences while browsing the site. When you re-use these online services, your browser sends previously stored cookies to the online service. In this way, the online service will recognize and remember important information about you that helps you personalize and facilitate the experience you provide, for example, keeping your saved preferences.

We and our partners use other technologies, including data stored on your web browser or device, identifiers associated with your device and other software applications for similar purposes.

These include the following:

- Pixel tags: "Pixel tags" (also called web beacons or pixels) are small code files installed on (or required by) a web page, email address, application, or ad that collects certain device information and your browser and how you interact with them. This information includes, for example, the type of device, operating system, browser type and version, visited website, visit time, redirected website, IP address, if you opened an email or clicked on an ad and other similar information, including the small text file (cookie) that identifies the device. Through pixel tags, certain third-party companies can set and read cookies from a domain that they do not operate, and can collect information about the visitors of that domain, usually with the permission of the domain owner.

- Local storage: This generally refers to other places in a browser or device where information can be stored by websites, advertisements or third-party companies (for example, local storage and HTML5 browser cache) .

- Device identifiers: It is also possible to collect your IP address, unique device identifier, or create a unique fingerprint of the device (this is a unique combination of various information on the device so we can identify it) identifying your device. Then we may use this information in a similar way to cookies. In this policy, we refer to all these technologies and technologies as "cookies". These technologies can be used to recognize when your device performs operations. For example, they can recognize when you visit pages on our site or on other sites, use parts of an application, or open emails that we send you or technology links.

Why are we using cookies?

We and our partners use cookies to automatically record some information about how you use the site and navigate through it. In particular this helps us to identify, analyze and improve your browsing experience, personalize content and features, customize and measure the advertisements we provide.

Although the cookies used by the Site are changing from time to time, as we improve and update the Site, they generally fall into the categories of use below:

a) Necessary/Technical Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Name Purpose/Description Expiry
JSESSIONID Perserves the visitor's session state across page requests After the session closes
renderid Used by Load Balancer to store the server selected for load balancing After the session closes
Technical cookie used by Load Balancer After the session closes
hideLN Stores the user's cookie consent state for the current domain 1000 Days
hideBCN Stores the user's old browser use consent state for the current domain 1 Day
sb-closed Stores the close by button Mobile Smart Banner status (only on mobile) 60 Days
sb-installed Stores close by install Mobile Smart Banner status (only on mobile) 60 Days

b) Preferences Cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in

Cookie Name Purpose/Description Expiry
segment Perserves current section (segment) 1 Year

c) Analysis and Research

We use cookies to collect information about how you interact with the website, thereby contributing to understanding and analyzing how you use it to improve it. For example, they help us understand and analyze the most visited pages and identify issues that you may encounter. In other words, they allow us to discover and analyze certain patterns of use of the Site, analyze general traffic, and understand how you interact with the Site.

Sometimes it's possible to partner with some partners to better understand and analyze how you interact with the Site; they can store on our behalf cookies for analysis and research. For example, we use third-party analytics providers, such as Google Analytics, to help us evaluate and report the use of the Site. These companies can set up and read their own tracking technologies to collect information about your online activities. In the absence of these cookies, your experience may suffer. A detailed presentation of cookies is shown below:

Cookie Name Purpose/Description Expiry
_ga Used by Google Analytics to collect info about how users are arriving to the website and how do they interract with it.
2 Years
_gat[x3] Used by Google Analytics to collect info about how users are arriving to the website and how do they interract with it. 1 Minute

Storaged cookies on my devvice

As a site operator, UniCredit may store cookies on your device. These cookies are so-called "own cookies". It is possible for one of our partners to place certain cookies on your device when you use the Site (eg when you visit a built-in content page, for example, from YouTube or Facebook, or social networking widgets such as Facebook button "Like").

These are called "third party cookies" and are used to provide us with new services and others. We do not have control over third-party cookies, and we can not access them because of their functionality.

Cookies can be accessed only by the company that created them.

We do not have control over third-party cookies, and we can not access them because of how they work. Cookies can be accessed only by the company that created them. Read the privacy policies of our partners to ensure that you agree with the way they use cookies.

More information about our partners who provided Third Party Cookies and how they use the information can be found below.

Google Analytics Privacy Policy

How to manage cookies

By clicking “I agree” on the navigation toolbar, you give us your consent for our use of cookies. If you don`t agree with the use of cookie modules, you can block any cookie from your browser’s settings. This action will not restrict your access on our website.

You can reconfigure the privacy level you want in your browser to block all cookies; however, this could seriously affect your browsing experience because many webpages may work inappropriately.

The browser can allow you to delete all cookies after it is closed. However, this option removes permanent cookies that could store your preferences and custom settings on the websites you regularly visit. However, you can keep the cookies you want because your browser can allow you to specify which websites always have or never have permission to use cookies.

You can find more details on how to delete cookies or how to manage cookies on different browsers by accessing the links below:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web.

To discover how to disable the Google Analytics tracking(which uses cookies and your IP address click here.

Policy updates

Occasionally, we may modify our privacy policy to reflect technological, legislative or operational changes, and for any other reason we consider necessary or appropriate. Any changes of this kind will take effect when publishing updated policy. We advise you to refer frequently to the "effective date" mentioned above, to ensure that you are up to date with the latest policy update and to better understand the nature of your interactions with the Site.

For more information that cannot be found above, contact us using the contact details available in the Contact section

Generic information about cookies can be found on the following websites, Microsoft Cookies Guide or

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