Online Banking Tutorials
All your accounts can be accessed here
All payments start with the Pay Button
All your spendings are categorized and vizualized
A tool to help you save the money you need
Step 1. Show accounts
Click “Show accounts” on the homepage to see a list of your accounts and liquidities.
Step 2. Banking section
Here you can see details about each account: due amount with installments, minimum due amount, available balance.
Step 3. Account details
Click each account to see the attached debit cards and to access request forms and useful links.
Step 4. Transaction history
For the selected account, you can see the booked, pending or rejected transactions. Click a transaction for complete details.
Step 5. Account statement
Click “Data export” on the upper side of the transaction list. To see more transactions, click “Show search”.
Step 1. Make a payment
Press PAY for every type of payment, fill in the mandatory fields and press “Proceed”.
Step 2. Add details
Processing date, urgent processing, suplimentary details. To continue, press “Proceed to sign”.
Step 3. Review payment
You can edit or delete this payment or other payments
Step 4. Authorize payment
Sign with the token or, if you use mobile token, scan the QR code
Step 5. Define FastPay templates
Define templates so you can make recurring payments easily!
Step 1. Initiate payment
Click PAY and select the account you want to make the payment from.
Step 2. Choose beneficiary
In the “Beneficiary” field, write the name of the utility supplier or click “Show utility partner” and select the icon of the beneficiary you want to pay.
Step 3. Add details
Enter the amount, processing date and other details as requested by the utility partner. To continue, click “Proceed to sign”.
Step 4. Reuse payment
Name the payment to reuse it later and save it as a FastPay template.
Step 5. Authorize payment
Sign with your token or, if you use mobile token, scan the QR code.
Step 1. Borrowing section
Select BORROWING from the menu for details about your credit cards, cash loans and mortgage loans.
Step 2. Cash and mortgage loans
Click each loan for full information, forms and reimbursement plan.
Step 3. Credit cards
Click each credit card for complete information, forms and transactions history. Here you can see booked, pending and rejected credit card transactions.
Step 4. Investing section
Select INVESTING from the menu for information about your savings accounts and term deposits.
Step 5. Savings accounts
Click “Show Details and Useful Forms” to see more about your personal saving goals attached to the account. Below, you can see the list of transactions made from the savings account.
Step 6. Term deposits
In the “Term deposits” section, you can see full information about the ongoing deposits and transaction history. Here you can also open a new term deposit.
Step 1. Direct Debits
Select the option Direct Debit from the drop down list and press on “Create new “ in order to initiate a new Direct Debit mandate.
Step 2. Direct Debit Details
Select the beneficiary, choose the start and end day of the mandate, fill the necessary details (eg.: Amount, Client Account, Subscriber number etc) and press the button “Pay now”.
Step 3. Standing Orders
Select the option Standing Orders from the drop down list and press on “Create new” in order to initiate a new standing order.
Step 4. Standing Orders Details
Choose the Standing Order type, beneficiary, amount, start and end day of the standing order, frequency and the details of the payment and press the button “Pay now”.
Step 1. Access the appropriate section
Click on the BANKING button in the menu and see your account transaction history.
Step 2. Spendings categories
Some spendings are automatically classified. You can recategorize them or you can manually set uncategorized transactions.
Step 3. Split transactions
Click on "Split" in order to split a transaction into several product and service categories.
Step 4. Manage your spendings
In the "Bugdet plan" area on the start page you can see an overview of your spendings and you can select a category and a period of time.
Step 5. Setup bugets for categories
Click on "Set a buget" in order to set a monthly amount for each product and service category.
Step 1. See your Goals
Access the “My Goals” section from the top menu or from the bottom of the homepage.
Step 2. Create a Goal
Click “Create a Goal” and enter the name, deadline end day and total sum amount, and the monthly contribution is calculated automatically. Save the Goal.
Step 3. Save easily
You can create a standing order to transfer the monthly contribution from your current account into the savings account associated with the Goal. Click «Pay» and sign the payment.
Step 4. Reach your Goal faster
To complete your Goal before the deadline, click “Add money”, enter the desired sum amount and sign the payment.
Step 5. Fulfill your Goal
If you reached your Goal faster, click «Fulfill». The sum amount left in the savings account can be transferred back into your current account.
Select the message symbol and click “Create new message”. Enter the title, the message to the bank and attach files if needed.
Click “Message history” to see the messages sent and received. You can search a message by date, subject, attachment or size.
Click the cog roller icon to see and change the settings for your Goals, the general settings and notification settings.
Click “Notification settings” to see your active notifications and add new ones, in case you want to be alerted about activity in your account, your current balance, term deposits or transactions.