UniCredit Bank SA

Headquarters: Bucharest, 1F, Expozitiei 1st District, Postal code 012101, Romania.

We offer you multiple ways in which you can get in contact with us. If you wish to contact us regarding an issue or simply for an information, you can opt for one of the categories listed below:

Phone: +40 21 200 2020 (regular fee in Telekom Romania landline) or *2020 (regular fee in Telekom Romania, Orange, RCS&RDS, and Vodafone mobile networks).

Fax: +40 21 200 2022

Email: infocenter@unicredit.ro

Facebook: www.facebook.com/UniCreditBankRomania

Our Customer Service department is available for the following services: 

Private Individuals - support:

  • For blocking payment instruments, setting your PIN code, information regarding ATMs and Self Service machines or other information regarding the Bank's products and services.

You can directly reach a consultant at int. 11 - available NON-STOP.

Corporate - support for: 

  • Using the BusinessNet application (int. 1211) - available NON-STOP;
  • Using the Multicash application (int. 1212) - Monday-Friday, between 9:00 and 17:30;
  • Using POS devices and payment devices (int. 122)  - Moday-Sunday, between 7:00 and 22:00.

You can directly reach a consultant at int. 123 - available NON-STOP.

UniCredit Bank SA, a company administered in a two-tier system, located in Romania, Bucharest, 1F, Expozitiei 1st District, registered with the Trade Register under number J40/7706/1991, with the Banking Register under number RB-PJR-40-011/18.02.1999 and with the ANSPDCP notice no.10964, Sole Registration Code 361536, Fiscal Attribute RO, subscribed and paid-up share capital RON 379,075,291.20.


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Contact us

+40 21 200 2020 (regular fee in Telekom Romania landline)   *2020 (regular fee in Orange, RCS&RDS, Telekom Romania and Vodafone mobile networks)

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